All orders will be processed and shipped within 24 hours (except Saturdays and Sundays), using either Parcel Force, UPS next day or Second Class Post Office Signed For - Depending on the selection by the customer and the capacity to ship at a given time.
Orders placed after 11am on a Friday will in most cases, be shipped on Monday.
Next day delivery means next working day, on a Monday to Friday basis. For orders placed before 11am this will normally dispatch on the same day- orders placed after 11am are dispatched the following day.
For your convenience we now also offer Saturday and Sunday deliveries, however this is a premium service, and is payable in every instance.
We cannot be held responsible for delays or unforeseen events which prevent our external partners delivering on time, but we review the services we use all the time to make sure overall we are offering you, our customer, the best that we can.
In the event that something you want goes out of stock- please give us a call on 01636 676 856 and we'll give you an estimate of when the item will be back on sale.
If you have an urgent request- place your order, and give us a call or message us on the link below, and we'll do our best to offer alternatives to make sure you get your package on time.
Please note, when you get your notification of delivery, you can change it, or specify a safe place to leave your delivery if you are not going to be in. Please do not instruct us the sender to add these notes to the parcel, as none of our partners take these instructions from us. Delivery instructions can be added at point of ordering, if your house is difficult to find.
Prices for UK shipping are as follows:
£4.50 Standard Tracked Delivery up to and including 2kg (3-5 working days delivery depending on size and weight of item)
£7.50 Standard Tracked Delivery over 2kg.
£8.70 For Parcelforce 24 Hour Service - (Order before 10am for same day dispatch).
£17.50 For Saturday or Sunday delivery (Order before 5pm Friday)
£20.00 Heavy Goods shipping for everything over 10kg.
European Shipping costs are as follows:
£9.50 Europe Zone 1 up to 3kg (Belgium, Denmark, Germany, Luxembourg, Netherlands)
£19.50 Europe Zone 2 up to 3kg (Austria, Czech Republic, Estonia, Finland, Hungary, Italy, Latvia, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland)
£24.50 Europe Zone 3 up to 2kg (Bulgaria, Croatia, Greece, Portugal, Romania, Turkey)
£44.50 Europe Zone 4 up to 2kg (Andorra, Gibraltar, Vatican City, Malta)
Rest of the World
£29.00 up to 2kg USA & Canada
£48.50 up to 2kg Australia & New Zealand